";s:4:"text";s:27233:"He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. http://boards.cruisecritic.com/showthread.php?t=1437066. Powered by Invision Community. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! With our family's busy work and school schedule, we look forward to traveling during holidays. Tip him and the waiter up there. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. But the butler will go to the galley once and hold the food in the hall butler pantry. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. The Concierge will help you book shows, dinner reservations. You will be able to leave a comment after signing in, By By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Needless to say he got zero from us! No charge. Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. Great guy and did a Great joy. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. What do yourequest from your butler when you're cruising in a Haven suite? For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. How do you know who paid full price and who used upsell? If it's related to cruising, it belongs here! This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. Afternoon Tea is lovely on the veranda during the day. 3. Butler and Concierge are not included in the Daily Service Charge. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything Everything is pretty much ready to go. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. 3. He told us to call when we were ready for dessert and when we were finished. Thanks for cruising by! I'm just not that fancy. Who doesn't need more hangers in their closet? 1. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. We tipped according to service used and received. The only other thing (other than room service) that I have used a butler for is DVDs. Thing is.. he treated the older couple next to us like gold. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. Princess Cruises Bliss Collection by Norwegian pillow-top mattress on stateroom beds. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. I hope we get Lucky. )?- what are some of the afternoon canaps they offer? You are totally right about the butler and concierge though. If not on-board, there might be success if your butler is exceptional. Maryland If they don't instantaneously answer a page, they might be busy with another passenger. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. I had read so much about how amazing the butler would be. - will they serve you course by course for dinner? Sonesta Our Butler also told us this was frequently done. 2. But you can call them and they are at your service. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. I've heard from many suite guests they request cocktails and. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Wedding He will also deliver all of your food to your room. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. It's the good life. Lago Mar Resort And Club Florida Thanks for sharing. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! ?? You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. Of course, this is for a one time request. This is for just 2 people. It helps if you tell them what your likes/dislikes are early on. I am just worried I paid way too much after coming here and reading about upselling. But many do. Woohoo! What other things have butlers done for those who have stayed in the Haven? Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. Press J to jump to the feed. You can request your butler to bring any type of food. Our butler on POA was just ok. We never saw the concierge. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). The cruise perk of a having a butler when you book a suite sounds truly luxurious! Unpacking: again, jury is out. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! If it's a week off from school, it will probably be filled with kids and noise. 6. Once in 2 BR ,once in owners suite.. not sure who was worse. Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. You are right, sorry. You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! You will love the Haven and all the perks it has. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. 4. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. IMHO the butler experience is way over blown. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. Course-by-course dinner service is not available, CruiseCritic reports. The help and assistance 24-hours a day, of a trained and certified butler. We usually don't use them for much. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). LauraS One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? It would seem to me less people within the Haven area the better. If it is on the ship and a reasonablerequest they will deliver. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. Ritz Carlton Properties Luxury bath products in stateroom bathrooms. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). I have never used that perk--it makes me uncomfortable, lol. Seattle Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. You can also sit by the pool and order food. There is also a private sauna reserved for guests of The Haven. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Yes to the white linen, though. Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil Powered by Invision Community. You'll get treated like royalty! Talk to them and let them know what kind of snacks you prefer. Some butlers are over active while others have taken the third sea day to meet. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Upsell does not necessarily mean kids. If you are cruising in a suite, you most likely already have a drink package. Plate of cut fruit. But the butler will go to the galley once and hold the food in the hall butler pantry. Ive read mixed reviews recently and have some follow up questions: The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. They run around like crazy. I have given up on the course by course thing. 2. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS . Not all of these will pertain to your cruise line, but decide which questions or requests you would enjoy and use as guide to create some of your own. 1. Holland America There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. They will serve the next course the next time they are in the area. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Don't be shy. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). Many butlers are trained the proper way to shine dress shoes. We found the Haven lacking on the Jade. On small ships, reserved seating is for owners suites and above. It IS vacation, right? With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. We are doing a 7 day in May and a 16 day in November, both haven. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. we had breakfast out on the open air deck several mornings. However you can use your butler to order meals or drinks to your cabin. No one ever does this. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. River Cruises We ordered from Cagneys and Le Bistro. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should Powered by Invision Community. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. All Rights Reserved. 6. Your butler will bring you predetermined snacks every day. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. For example, can we request certain daily snacks for the kids? Lots of great info here- thanks everyone! As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. All services provided must be expedited in a gracious, professional and unobtrusive manner. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. It is convenient for breakfast. or just refill your ice etc. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). We go for lunch on embarkation day, at most. Enjoy your cruise! WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! This stateroom type features relaxing and luxurious spa decor. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. We also tipped our room steward. What they do: Your butler will, as Being a guest of The Haven with Norwegian Cruise Line means personalized service. Haven restaurant items are no charge. He also brought coffee, drinks, even in-suite dinners on request. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. What they do: Butlers act as a personal concierge. Im so glad you liked the suggestions. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. You have nicer amenities, such as robes and slippers in your cabin. I really appreciate any information you can provide. Thanks! But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Caribbean And Bahamas Or will it all come at once? Fine linens, feather duvet on stateroom beds, and a pillow menu. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. Iceland The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. The bathroom is to die for off the master. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. My pleasure. Marriott Hotels Have a great cruise,,,, you will never want to book a non-havens room again! There will be quite some up selling going on or the Haven will be empty . Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). From unpacking your luggage to accommodating special A pool butler provides a chilled towel to a guest on Celebrity Silhouette. Other than that we didn't notice him do much. This is going to be a total surprise! Have you had butler service on a cruise? Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Ps..we didnt use our butler but the concierge was amazing! Since then, I've come to look forward to new encounters with butlers on my luxury sailings. Ive read mixed reviews recently and have some follow up questions: Usually you will find items such as binoculars, umbrellas, slippers and more already. It was not enjoyable at all. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Copyright Cruise Blog Media LLC 2023. slugg, March 29, 2019 in Norwegian Cruise Line. It kept our butler busy delivering multiple courses. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. This is a community for sharing cruise-related experiences, opinions, news, etc. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Concierge service to help guests book their dining, entertainment and more with NCL. Priority when reserving restaurants and entertainment onboard NCL vessels. You don't know that of course.. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. I would imagine they would bring you food from the Local. I don't remember the exact cost, but around $7,500 for my wife and I. :-). Guests will experience a vacation different that that typically found onboard. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. I was so annoyed that my big surprise was ruined. We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. I'd love to hear if you find any others! We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. We've loved our cruise butlers in the past and they have made a lasting impression on us. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. CC Help Jenn A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. What made it extra special was that I was with my mom. All Also he/she will bring you afternoon finger food. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. What is the cheapest month to book a cruise? You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. A smart-looking butler delivers breakfast on a Crystal cruise. You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. For us, it is good for 1 or 2 dinners since the menus don't change. Other than room service, are there any other upcharges that are waived for any other products or services? I think a couple of those may not be accurate. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! That would have to be handled by your concierge. My wife, 2 children and I will be on the August 6 sailing on Escape. Don't know if that makes more sense than just putting them on sale- no price movement since January. CC Help Jenn Unasked, like the previous poster said, they will bring you snacks every day. I'm trying to get a feel for ideas. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). White tablecloth in-suite dining, to be enjoyed in guests staterooms. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". We were utterly spoiled. Thanks! Europe Started June 21, 2021, By If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. ";s:7:"keyword";s:25:"ncl haven butler requests";s:5:"links";s:324:"Coinbase Verification Code Text I Didn't Request,
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